User Support (Data Maintenance) - French Speaking [Vietnam]


 

Mô tả công việc:

(Mức lương: Thỏa thuận)

What you will be handling in daily operations:

  • Maintain information system and database up to date (core business applications and websites):
  • Verification of data and input it in business applications following received requests through different channels
  • Migrate data from one platform to another.
  • Hands on & analyze business applications to write how-to guidelines for the users.
  • Maintain information up to date on assigned business applications.
  • Test & correction of bugs when there are new updates/deployments.
  • Analyze issues raised by the users through ticketing platform, contact and clarify all needs/issues and help to solve problems.
  • Maintain reports/dashboard updated.
  • Ensure a continuous update of knowledge bases.
  • Translate business documents in French English.

Attention: This position is not for those who major in IT domain.

Chức vụ: Nhân Viên/Chuyên Viên

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

Professional, Open-minded and Creative Environment:

  • International, friendly, proactive, supportive workplace
  • Great teamwork with Agile mindset
  • Fostering mutual respect and understanding
  • Strong sharing culture to improve individual development

Individual Development:

  • Extensive training and in-depth knowledge sharing sessions
  • Online internal learning hub with various categories in hard skills & soft skills (languages, programming language, data visualization…)
  • Individual empowerment

Special Care for Employee:

  • Work from home 2 days/ week
  • Laptop and external monitor for your work
  • 100% salary on probationary period
  • Up to 2-month performance bonus
  • 15 annual leave days + 6 sick leave days (plus 1 annual leave day for every 3-year working)
  • Annual health check-up and premium health insurance for employee
  • Various attractive teambuilding activities and company trip
  • Sport, personal activity sponsor

Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề

Yêu cầu công việc:

What We Find?

  • 1 years working experience is preferred. New graduates/ freshers with customer-orientated mindset are welcome
  • Professional proficiency in French is mandatory (writing and speaking)
  • Proficiency in English is a plus
  • It is a plus if you have experiences in one of below skills:
    • MS Office including 2019, Microsoft 365 and related communication tools
    • Experienced on database management platforms (CRM Oracle, Salesforce, Drupal, WordPress)
    • Experienced with media tools (Illustrator, Photoshop, Camtasia, Powtoon…)
    • Ability in using VB, VBA, Power BI and other programming languages

Must-have Skills

  • Be authentic, awesome and willing to step out of your comfort zone continuously
  • Can-do attitude
  • Sense of communication
  • Responsibility and autonomy
  • Be a team player
  • IT know-how and critical thinking
  • Willing to experiment new products/releases

Yêu cầu giới tính: Nam/Nữ

Ngành nghề: CNTT - Phần Mềm,Oracle


Trung cấp - Nghề
Không yêu cầu


 

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